Working at the bank, I am faced with a lot of interesting experiences.
One that I am faced with most often is angry customers.
Often times people get mad at me because of bank policies,
which is hard for me because a lot of times I wish I could just give in.
However, if I did, my job would be at risk.
So, I am stuck being "the bad guy."
This weekend I had a very interesting experience with this.
A customer came in and was mad because I couldn't do what he wanted.
It kind of got to the point where I just felt down and sick after he left because nothing I was saying was making him happy.
After he left, I was still kind of bugged and annoyed.
He ended coming back later and apologizing and I was able to help him with a few things.
However, it kind of was an awkward interaction after how I was treated,
but I assured him it was fine because it wasn't the first time some one got angry with me.
After he left that time, I was still a little annoyed.
However, by the end of work, I had forgotten about the whole thing and didn't think about it again.
Well, fast forward to today.
We had a multi-stake Young Single Adult fireside at church and as I walked in the chapel guess who one of the first people I saw was?
You guessed it....my angry customer from yesterday!
So he came up to me and we chatted for a little bit, and it turned out he was going to be the speaker for the evening.
He apologized once again, and told me he felt like I was going to be at the fireside tonight and just ignored the feeling.
Talk about an awkward experience!
However, I did the best I could to shake off the negative feelings that came back and get something out of his talk, which was hard to do.
However, I was able to listen and learn a lot from his talk.
Afterward, I felt like I should talk to him, so I did and we had a nice chat.
It was just a very interesting experience!
It was definitely a learning experience from me!
One lesson I learned is always treat EVERY ONE kindly because you never know when you will run into them again.
Also, I learned a great deal about forgiveness.
We had an awesome lesson about forgiveness in Sunday School today that I have been thinking about all day.
I am thankful I was able to apply it!
Luckily at my job, I have learned that forgiveness is a huge part!
Unfortunately when it comes to banking, every one has their own ideas of how things should be, and I often get the brunt of it.
However, I have learned that I can either let those moments put me in a bitter mood or I can just move on and forget about it.
Sometimes it is hard, but I guess that's the true miracle of forgiveness!
I am thankful for the little lessons that come from everyday life!
Sometimes, they can be awkward and weird,
but those are definitely the ones I learn the most from!
I am SO thankful for that!
No comments:
Post a Comment